Account & Data Deletion
Transparent information and official procedure for permanently deleting your account and personal data, in compliance with Google Play requirements and GDPR.
1. Overview
At KaziLink, we respect your privacy and guarantee complete ownership over your personal information. You can request the permanent closure of your user account and the complete erasure of all associated personal data at any time.
2. How to Request Account Deletion
You have two direct and convenient methods to delete your account:
Method 1: Inside the KaziLink Mobile Application
- 1Open the KaziLink app and sign into your account.
- 2Navigate to the "Profile" tab and tap "Settings" (gear icon).
- 3Scroll down to the "Danger Zone" and select "Delete my account".
- 4Confirm deletion by entering your current password.
Method 2: Direct Email Request (Without installing the app)
You can also submit an account deletion request directly to our Data Protection team:
Important: Please send the request from the email address registered with your KaziLink account, with the subject line "Account Deletion Request".
3. What Data Is Permanently Deleted?
Upon processing your deletion request, the following information is irreversibly erased from our production databases:
- Account Credentials: Email address, unique identifier, encrypted password hash.
- Profile Data: First and last name, biography, phone number, location, social/web links, job title, and avatar photo.
- Uploaded Documents & Resumes: All uploaded CV / resume files (PDF), certificates, and diplomas.
- Application & Interview History: Jobs applied to, application statuses, scheduled interview slots, and recruiter notes.
- AI Matching & Notifications: Compatibility scores, alerts, and system notifications.
4. Processing Timeline & Legal Retention
Your account and data will be permanently wiped within a maximum of 30 calendar days following identity confirmation. No personal data is retained for commercial or marketing purposes. Only non-identifiable technical audit logs strictly required by applicable tax or financial regulations are preserved for the mandatory legal period before automated permanent purge.
5. Need Assistance?
Our support team is available to assist you with any questions regarding your personal data and account management at:
contact@getkazilink.com